Heredia Suites Centro

Very nice appartment and location. Communication with the owner was 10/10

The apartment was in a great location and on a quiet street. The apartment was 2 stories and the bathroom layout was a bit crazy as the toilet was downstairs and the shower and bedroom upstairs. The AC worked well and the windows were great however without the screens on the windows, I kept them closed to keep out the flies and the pigeons.

The apartment was good …just the smell of the bathroom and shower was little off other than that I willl recommend always!!!!

Overall, the Rental was OK. It was clean and the location was great, right in the middle of the old town. I had some difficulty communicating with the hosts regarding how to actually get my baggage there. I found out that cars are not allowed to drive up to the apartment as it is right in the middle of the old town, Nor could they because the street is so narrow. As I was returning my rental car it caused me confusion as to how to get my luggage there. The communication via Expedia was poor. There was the basic communication but then they moved the communication to a WhatsApp chat. The responsiveness at the start was poor and it took me a little bit to figure out how to get to the apartment with my baggage. Once inside it was quite clean and spacious. While there was a kitchen, it was not very well equipped overall compared to many others that I have rented. Also, there were a couple of maintenance problems. The shower pipe had broken off from the wall and is not repaired, the bathroom sink was somewhat clogged and drained very slowly. The drapes had several broken hooks. There was a holder for paper towel but it was empty. With the issues I had getting to the apartment, the host never did check to see if I made it in OK. Having said that, it was not all bad. The location as I said was excellent. The actual checking in with the Keyless system worked well once I was at the door. It seemed once I was in that communication improved. But again it was all through WhatsApp