Front desk and Swimming Pool View The location

Staff at Restaurants , They were little in professional Lethargic , They took lot of time to deliver Break fast spread is very bad

All the staff were exceptional - they came across as well motivated and managed . Nothing was too much trouble . Great location and we slept well. The question I always ask myself is would I stay there again ? In this case absolutely.

Nothing really

Good clean with efficient staff. The reception staff were helpful and always acknowledged us as we went in and out. All issues were addressed well. A special thank you to Depti from the restaurant she was so friendly and helpful and is an absolute asset to the team

Nothing

Breakfast choices were good, and the location was also nice, but the experience depends so much the points I have mentioned in below comments. Car Parking was very good and staff very helpful.

More efforts must be put in place to check the table cleanliness, after it has been vacated by the previous guests and offered to the next customer. Dirty mats, cutlery and seats are not expected. Efforts were made to correct the situation by the staff, but the point is, that these "checks" should be in place before being noticed. The bath water drainage was clogged after the initial 30 seconds, hence water flow had to be used in a very limited way. Same was the case with the kitchen sink drainage. We did not want to have the issue resolved while we were there as we had a similar issue at "The Fern" in Satara (08th December), where the staff rectifying the issue was not at all following hygiene standards leading to us not wanting to use the bath at all. The above issues can be avoided if the Hotel ensures that these "points" are checked after the previous guest has vacated the room / dining table etc. Bath drainage "does" get clogged, and happens in every bath, but if not looked into at regular intervals, leads to water clogging....which is not a good experience. Similarly is the case for the dining table set-up, where it should be made "presentable" for the next customer. These are small points but unfortunately leave an impression.