Great and big house which we enjoyed, with a perfect location by Universal!

The host Nick was super responsive and his follow up was impressive. I appreciate it. It was a great property, we would like to visit again.

Excellent view, kitchen is complete with all essentials Unable to use pool as it’s not heated.Did not use hot tub

The space was wonderful! Great place for a large family to gather. A/C worked great! Unfortunately, there were several things that are a problem. In the Robin Williams room, the bed was dirty(crumpled sheets and hair present) We had to wash the sheets before using. Then the shower handle popped off when we went to start the shower. It was usuable.In the Jimmy Stewart room, the furniture was being held together w tape. This room had limited countertops so the drawers were needed but not accessible due to the dresser being broken. The bed was also broken, so mattress sloped down towards the head. The shower didn’t drain.The Grace Kelly Room had empty soap dispensers. Not a single shower area had bathmats which is quite dangerous. They have beautiful marble floors which are slippery and required me to use a towel for the floor. As for the kitchen, it is not equipped well. We did not have a peeler, rags or scrubbers to wash the dishes or counters, measuring cups were missing and only 2 bowls. 1 pot holder to use which might have been ok but no other dish towels provided. The trash compactor cabinet was broken and ice from freezer was nonexistent. We loved the Kamado grill outside HOWEVER, it was completely full of ashes and had to be emptied before we could use it. The overall house has so much fun to offer w the game room, pool, jacuzzi, and sauna but this house needs some attention. For the daily rate that was charged it does raise the bar for expectations.