We loved it! Would definitely stay here again!

House is beautifully and tastefully decorated, with all the rooms being as pictured. The Playstation and air hockey tables were appreciated and well used by the children in our party. Two minor issues that were easily rectified: the step pedal on the kitchen trashcan was broken, so we had to step on the metal piece that remained. It was uncomfortable because a lot of pressure had to be applied, so I mentioned it to the property manager. They immediately replied and offered to replace it same day or when I checked out, my choice; I asked for same day. After returning from an outing a few hours later, the new can was at our door as promised!The other thing that I failed to mention only because I quickly figured it out, was that the login for the wifi was incorrect, both in my check-in messages on vrbo and on a sheet next to the router. The correct info can be found on the back of the router, but for someone visiting who wouldn't think to read the details on the provided sheet at the house, it could've been a rather annoying. If the team is as responsive with the vrbo feedback as they were with my personal messages, I trust they will get this rectified.Overall, we had a very wonderful visit. The pool and patio were clean and the clubhouse amenities were such great bonus fun at no additional cost! Will definitely look to book this house again next time I'm looking to stay near Orlando.

Beautiful property!

House was beautiful, but it was not clean thoroughly. The couch was worn out and dirty with several stains and all the feathers were coming out the pillows. The security guards were very rude when trying to enter the gate, having registered guest wait in line with unregistered guest, causing long lines of traffic. I would book with Windsor Lake Resort again, but not this particular property until updates have been made.