I love the variety of Onsen we could use and I love the both. Their dinner and breakfast, both were very good.

We arrived around 4 pm and by the time we checked in and start exploring the town, most of the shops in the town were closed. Next day, we had to catch a bus to the next destination by 10 am because there are only two buses to the Aso mountain area, next one was at 3 pm. I recommend to arrive early unless you would plan to enjoy the town next day. I didn't realize the area was so pretty with local gift shops and streams but they all closes early.

Very good Japanese cuisine for breakfast and diinner, fresh and tasty. Dinner was a buffet with a lot of Japanese local food, including fish and meat. There are not a lot of places to eat around and they are closed early

Nothing. The hotel is large, not a small ryokan

Staff is terrifically helpful- even more than we found elsewhere in Japan Food was diverse, abundant and uniformly excellent Decor was well done. Baths were great Room was large, comfortable and afforded excellent view.

Nothing to speak of

Comfortable room

The buffet was not to expectation for my booking