mail box

the area internet was not strong

The environment and view was spectacular. Felt like just buying food back and enjoying it from the place since it had 2 tables in the balcony so you could sit and enjoy. It’s nice to just take a walk around the area and even the pool with the jacuzzi. Surrounded by mountains and a lake. Truly enjoyed Ipoh’s main attraction (nature) at this place. 10 min drive to town and can find an emart on the way to the residence.

The only thing is that the toilet spray might be a bit more older, the shower pressure could be controlled but it was kinda sharp? But worth it for a big group of around 5-7

The staff provided a wonderful service during our stay.

The apartment was facing the mountain with a lake view. The surrounding was serene. The apartment was clean in general.

The location was a distance away from the main attractions. The common toilet door was all cracked but was not replaced. Upon arrival, 2 Feb, we were unable to log into the wifi and I informed the host about it and they were unable to rectiy it so we didn't have access to the wifi and television. The next day, 3 Feb, we noticed that the light above the dinning table was spoiled so I informed the host again. On the same day, I received an email from Booking.com asking if we decided not to stay at the property. Then I realised that the host has cancelled my booking when we were staying there. I didn't think much of it. After we checkout on 4 Feb, and left the property, the host sent me a photo of a stained toilet seat cover and accused us for staining it. However, when we left the property, everything was in order and we even washed up the dishes and cleaned the table and do up the bed. The host said that they would replace the cover and let us know the charges. This is very upsetting because they accused us for something we didn't do. It spoiled our first trip to Ipoh. Also, a lesson learned from this, when we arrived at our next destination, I took a video of the apartment and checked all the inventories in the kitchen when I checked in and sent it to the host and I took another video on the day I checked out and sent them to the host again to avoid such thing from happening again.