The condo was great. My only complaint is the parking pass. Did it just like they explained and they stated I didn’t do it, done it again and I was charged 3x for one parking pass. When I ask they stated if still pending with bank only one will come out. Then when all 3 came out they stated the parking team looked and everything was good on their end. Sent a picture of all 3 coming out. Got no response but 2 was put back in account. Someone could have notified me but nothing. Then when we got to condo I was told only one wrist band and I said no 4. So when you do what they send for parking pass and wrist band just keep eye on everything.

Grand Panama was beautiful however we had a problem the refrigerator leaked and my wife didn’t see the water on the tile floor slipped and fell hit her head. Stayed nauseated so we left midway through reservation. Went to ER after arriving home since she was still nauseated and found the fall had caused a concussion. I requested a refund for the remaining 2 and 1/2 days or a credit for another time but was refused Property manager was quoted as saying there wasn’t anything wrong with refrigerator however he didn’t realize that we were still there when Mike from maintenance came in and found the refrig line blocked took out the two drawers and emptied the water out of them and the bottom of the frig. I expect more out of managers than falsifying reports. Ruined what started off as a great Anniversary weekend. Spent actual Anniversary in the ER