🏔️ Welcome to Apt Cristal des Glaces, a warm haven under the roofs, located just next to the magnificent Gaillands lake, a few minutes from Chamonix. Ideal for couples or families, it offers a mansard room for children and a splendid view of the mountains. Enjoy on-site trails, zip lines, Nordic skiing and beginner climbing wall! Linen and parking included for a fully comfortable alpine stay.



💬 FAQ — Please read



🔒 Security Deposit

A refundable security deposit is required for each stay.

As a property management company, and not private hosts, this is part of our standard procedure.

The deposit amount appears during the Airbnb booking before you confirm your reservation.



🏢 Who We Are

We are Care Concierge, a professional property management company overseeing more than 200 accommodations in Chamonix, Les Houches and Sallanches.

We are not private Airbnb hosts, but a local team available to assist you throughout your stay.



🧴 Provided Articles

Each property includes starter essentials (toiletries, soap, toilet paper, cleaning products) for the first 1-2 days.

Guests are responsible for replenishing supplies during their stay.

For fireplaces or washing machines, please purchase your own wood, detergent, or capsules.



📘 Travel Guide and Access Codes

After booking, check your inbox for your digital welcome guide.

It contains your arrival details, entry codes, parking information, and property instructions for a smooth check-in.



🏡 ROOMS

All bed linen and towels are provided.



1 bedroom - Double bed

1 bedroom upstairs - 4 single beds



This is an attic and should not be used by more than 2 adults.

(once again, we do not recommend this space for 4 adults or children under 6 years old)



🛁 BATHROOMS AND TOILETS

Please note that toiletries are limited, so we suggest bringing your own or purchasing them upon arrival.



1 bath/shower and toilet combination



🎿 SKI ROOM

NO Ski storage is not available but you can leave the skis near the door but please do not bring the equipment into the apartment.



🐾 PETS

Pets are not permitted on this property.



🚭 NO SMOKING

This flat is non-smoking. Smoking is only permitted outside.



🚗 PARKING

The accommodation includes a private parking space



🍽️ KITCHEN

The kitchen is fully equipped with all the essentials for preparing meals.



☕ COFFEE MACHINE

A filter coffee machine is available.



🛋️ LIVING ROOM AND DINING ROOM

Living room with seating for 4 people

Dining table for 4 people



💧 WATER HEATER – PLEASE READ

In France, water heaters (boilers) work differently from those in many other countries. Hot water is stored in a tank and can be depleted if used excessively. It takes between 1 and 3 hours for the tank to refill and reheat again, depending on its size.



🔹 We kindly ask you to avoid long showers or baths, unless you are the last person to use the bathroom and can wait until morning to refill it.

This is a normal part of life in France, so we thank you for your understanding and consideration.



⚡ ELECTRICAL SYSTEM

France uses a limited electrical system, and if too many appliances (such as a hairdryer and a microwave) are used at the same time, the circuit breaker may trip. If this happens, you will need to manually reset it at the electrical panel.



🔌 Please avoid overusing multiple devices simultaneously — this system is designed to reduce energy consumption and is very common in French households. We ask you to use only what you need.