Novotel Guangzhou Baiyun Airport

Large clean hotel with a fabulous breakfast on offer. Well connected by hotel shuttle between Guangzhou's Baiyun T2. We had a 17h layover and spent the night at the hotel. Well placed and priced and it meant we had a great nights sleep.

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Breakfast was very good

Needs to take care of Halal food. This must not be close to Pork or any other meat. The Items for Egg Omelette are closely kept with Pork and having high chance that people mix them or use The spoon present in pork. I would like to Request to separate the Frying pan.

Convinient location, quiet and cool room, exceptionally clean facilities, friendly helpful staff.

None.

The breakfast was good, the beds are comfortable they have a shuttle bus and the driver was good at assisting with bags

The service was lacking. I had to carry all three check-in checking luggage bags by myself despite staff seeing me struggle. And only when I checked in did I actually ask for assistance and finally get some level of assistance. I think for the price point I just expected more in terms of the service element of things and I’m just being attentive to detail details I also wasn’t informed about the breakfast nor was I told about checkout time or any of the details that one would need as they check into our hotel so I feel like the service element was lacking a bit but the hotel itself is not bad.