Hotel Restaurant Felix

Ruhige Lage, freundliches, zuvorkommend Personal, Zimmer mit gutem Komfort, su ausgezeichnetes Früstücksbuffet

Nicht zutreffend

Well located and excellent breakfast

N/a

The room was very spacious, clean and had a nice view to the garden. The staff was very polite and willing to assist.

The building overall is a little bit old but that won't be a reason to reject the hotel from our future planning to Bensheim.

The hotel was in good location, near the train station, room was quite and clean. Beds were not good as two single beds were put together for making a double bed which were moving away.

The reception behavior was awful. However I paid the full amount in advance to booking.com, she was asking m e to pay it in cash and was insisting that I haven't paid to booking.com. Our breakfast was included but We were charged again 12Euro per person which I paid only for one person and the other didn't take the breakfast. So I was charged 24 Euro extra for the breakfast alone. And it was hard to convince the woman at the reception that the room cost has been paid I was about to miss my train as the argument with her was taking long.