Mandalay

Very close to Silver Dollar City

Contactless property, so had to call and give my card over the phone.

Location is excellent. Rooms are exceptionally clean. No bells or whistles. Just exactly what you need in a motel room. The huge ICE MACHINE was a plus!!! You could fill up 20 BIG coolers with this machine. This was my first experience checking into a motel with no staff present. They text you……you text them. You get a code to enter the room. It’s went perfectly.

I think, during the initial contact with the property on how to check-in, I would have appreciated a picture of whomever I was texting with. The owner/manager or whoever. This was my first time checking into a motel this way. No issues! It went great! But a picture would’ve made me feel better. And, a last name. I gave sensitive information (DL & Credit Card)over a text to a person whom I could never identify and who never offered their last time. It kinda creeped me out a little. But, I was reassured because they are part of Booking.com so I knew it was legit.

Location

No comfortable chair. I used my own camp chair which worked out great!

Great location, clean

The A/C in unit one did not work properly. When we got in the room it was set on fan and was very hot. Then we turned it on and it would blow cold for a few minutes and then shut off for 15 minutes and it repeated doing that all night and it also never cooled down the room properly and woke us up every single time it would turn back on. The pillows also didn't have protectors under the pillow cases and the pillows were a disgusting yellow color.