We enjoyed our stay. Everything was great. Would book again.

Our stay was great, lots of room for all our family, it was 20 in our party. Location is great close to shopping and the parks. Great response from management to all our needs.We will be booking this place again.

The inside of the home was very clean and bright, host was easy to communicate with, and it was nice having ensuites in all 9 bedrooms! We never had any issues with water temp or pressure. There was a total of 3 full size fridges and two dishwashers in the home which came in quite handy for our large group. The house location just inside the entrance gate was very convenient and the guard staff were nice and cordial. Only suggestions I have for the management company is to replace island bar stools, power wash around the pool and consider adding outdoor ceiling fans. I'd also repair the wood on the stairs leading to the bedroom and either scrub or repaint around the second-floor ceiling vents and smoke detectors (just cosmetic stuff). Could use an operational can opener in the kitchen and additional cooking/baking pans and some more serving dishes/bowls. While there was plenty of silverware and plates, there were no dish towels or rags, just a small sponge. The large dining table was perfect for our group and having access to a W/D was conveniently nice. Only complaint my party had was that the beds were a bit uncomfortable - if they were not super hard, they had indents in the middle. None of this would deter us from staying again. Overall, we enjoyed our time at the Luxury Home@Sonoma and have no regrets.

I have been coming to Kissimmee for the past 15 years and this is the first time I have been disappointed with a house. I knew it would be cool so I requested heated pool and use of grill. I paid for this service and upon arrival, pool was ice cold. I even called the day before to make sure the pool heating would be available. This ruin our entire trip as we love to spend lots of time in the pool. Not to mention the maintenance guy said heater was broken and could not be fixed while we were there the next 4 days. It's obvious no one checked the heating unit out prior to our arrival and in fact they didn't even come to turn it on until I emailed that the pool was ice cold. This is unacceptable, especially considering you are paying daily for this service. Management refunded the pool heating fee, but this doesn't give us access to the pool which was the reason we rented a house with a pool. Furthermore, the stairs were broken and one of my guest almost tripped and fell down the stairs. The beds need to have all the mattresses replaced and they are not very comfortable. This house is beautiful and has the potential to be top notch, but better management is definitely needed. I would stay here again if the things I mentioned are fixed.