10 KEYS MILANO

Wonderful staff and great breakfast!

Friendly staff, very clean, comfortable beds

Staff was very nice and helpful. Room was beautiful and clean. Walkable to Duomo and other experiences.

If you're looking for an untraditional stay - this is definitely the place. The staff were very friendly and the room was very standard. However, it felt more like you were in a WeWork space because to get to the actual rooms you have to walk through a gallery, restaurant, gym/spa and then up some stairs (the electricity on the side of the building where the rooms are isn't working so the elevators don't work). It is not your conventional hotel! Then if you want the temperature controlled in the room, you have to call the front office and they will adjust the temperature remotely - there is no way to control the heat in the room. Each day that we stayed there, the temperature was way too cold. By the last night we were there we didn't even bother trying to get it corrected and dealt with the air blowing all night. Also, to get into the building/rooms, note - you need to use your smartphone to open several doors. Again, it's an unconventional place - but if you're open to these things, it's a clean and decent space. The area around the hotel had lots of great restaurants, cafes and shops - so that was a plus.