We had some issues, but they communicated well with us during the stay and after to make sure everything was satisfactory. Cabin was in a great location among the aspens, and close enough to town to grab anything we forgot to bring. Plenty of room for our group and comfortable beds. Main bedroom only has a tub, so that's something to be aware of. Also you have to drive your garbage down the hill to dumpsters, there is no garbage collection on the mountain. The cabin is older, so it has lots of character. Enjoyed our stay and the lovely porches to enjoy watching the wildlife.