Niken Beachfront Tulum Hotel

The staff, they are so kind !

Overall it was clean but if I looked in details a lot of dust

Room was large, clean and we had plenty of space for 3 people. Filtered water was provided for drinking and toothbrushing. There was a pharmacy 3 mins away for anti-mosquito repellent and sunscreen needs and a convenience store across the way. Hotel was near (5-10 mins walk) to plenty of eateries and stores.

Facilities weren’t as well tended as expected, such as walkways, beach chairs…etc. Things were …OK.

Fantastic location, comfortable rooms, very friendly and helpful staff, great facilities, near good restaurants and bars etc

When we arrived, the location was perfect, and the rooms were cool. The view was great, and the service was exceptional; everyone was very welcoming

1. The plumbing system changes involved harsh chemicals that irritated our eyes and potentially harmed our lungs while we slept. 2. The value for money is definitely not there, considering the infrastructure. AC was too loud. The bathroom water was saltwater, which is regular for hotels in that region. There is a clear lack of infrastructure, and it is puzzling why there is no effective filtration or osmosis system in place among these hotels, especially considering the revenue they generate.