Check in was great, a nice gentleman helped us in, gave us a tour and answered our questions. Place is spacious and has all the amenities We cared about AC, laundry, storage space, and it was central to amazing restaurants and shops!

This apartment is in a perfect location, easy to walk anywhere. It was very large for a city apartment, with a comfortable bed and all the amenities you need. The kitchen is big and a great place to have coffee and croissants in the morning. In particular, the hosts were fantastic! Matias and Caesar were quick to respond to any question, very flexible and friendly.

I didn't really spend any time in the living room because the couches were pretty uncomfortable. It isn't mentioned in the listing, but the apartment is on the 3rd floor, so there are many steps!

Great location, apartment was clean, all the things you expect from an apartment and all working as expected. Plenty of space too. We met one of the staff at the apartment and he was friendly and extremely helpful with suggestions regarding local supermarkets, coffee shops, bars, restaurants and even provided some tips on the sites to see. They even provided little extras like washing detergent which made things easier.

Living room couches are a bit worn but not uncomfortable. Bed was also squeaky but again a minor issue. The street was extremely noisy, not sure if that's typical of Florence or its just that street, its a bit harsh to put as a negative on the owners since they can't do anything about it but there were late truck deliveries, dogs barking and people shouting at all hours. I would probably advise ear plugs just in case for those visiting.