Itzá is amazing! I didn’t know the room didn’t come with A/C but she asked me because I never received the message from the owner, and she called him immediately and I was able to use the A/C unit! The location at first seemed far to the bus stop, but it was really easy and quite peaceful! There is also a fabulous restaurant just around the corner next to a market! The white faced and squirrel monkey came the trees right outside the apartment! I loved every minute! Buddy the dog on the property is also the best! Itzá helps with everything and Rayna the maid is there helping all week too! They are so kind and helpful! I felt very safe