Tru By Hilton Novi Detroit

the first room we checked into, the fridge was leaking on the floor. front desk immediately gave us a different room and some snacks for the trouble. the rooms do not have carpet, so they are a little noisy. especially when the neighbors were having a rowdy good time. the bathroom light fixture only had one side working and the shower door did not close all the way. the shampoo and conditioner supplied smelled amazing! the bed was comfortable.

GREAT LOCATION

I have stayed in Tru hotels before and I wasn’t aware you don’t get daily maid service. We stayed 4 nights and they never cleaned the room or made the bed. We were able to get clean towels daily by going to the desk. I was told if we wanted the room cleaned we could ask. The staff was amazing very nice and accommodating. I would stay there again for a short stay.

Clean room with comfortable bed and extremely friendly service! Would certainly stay at this property again when in the area.