Overall a wonderful stay, but a few host- and property-related issues worth noting for future guests.The location is absolutely unbeatable — right in the heart of Coconut Grove with easy access to everything downtown has to offer. The condo itself was very clean, the beds were incredibly comfortable, and the views were beautiful. The hotel property overall impressed us.That said, check-in was a frustrating start to the trip. I had submitted all names in our party to the host about six weeks in advance as requested, but my name was never updated with the front desk, leaving us unable to check in. It took roughly 40 minutes to reach the host to get it resolved — not the arrival experience you hope for after traveling.The refrigerator in the unit also never functioned during our entire stay. Maintenance confirmed it was beyond repair. Beyond the inconvenience, it meant we had nowhere to store leftovers throughout the trip — we ended up throwing away food we'd paid for on multiple occasions. I communicated all of this to the host, but her responses eventually stopped and it was never resolved.One more thing future guests should know: the hotel's website had not been updated to reflect that the poolside restaurant is currently closed. What's advertised as a full dining option is actually just a small selection of drinks and coffee in the lobby — no marketplace, no snacks, nothing substantial. Every time we needed anything beyond that, we had to leave the property entirely.

Great location! Walkable to everything you need in coconut grove and a 6 min uber to coral gables. Nice rooftop pool with insane views.

Perfect accommodations! I recommend without hesitation!

The room was dirty, we needed to clean it. We were 2 adults and 2 Kids and only 4 towels were given, not thinking abıut 4 days stay, just in case additional one ör two could be given… the quality of the toilet paper was awful and only one rabbish bag was given… finallly not satisfied staying