Had a great time!

What a great weekend! Love Panorama and this unit was perfect. Had everything we needed and was close to the gondola for a ride to the base of the ski hill and had lots of hot tubs and pools to enjoy post-ski.

GOOD:The host was super fantastic. Communicated well and met our requests quickly. The location was perfect. Seriously perfectly located. A short walk from the general/liquor store (mere steps away) which was totally stocked with all the needs. The townhouse was right beside parking garage making it easy to move gear and luggage (1 door same floor, super easy). It was steps away from the Jackpine Bar(no noise at all could be heard) and it was a 45 second walk to the village gondola to get your lift tickets/have dinner or to enjoy the village and only 1 stairway away from the ski trail to take you to Toby lift. The kitchen was well stocked with dishes and appliances including a small slow cooker. We did not try the fireplace (no wood). The outdoor grille was a nice touch and the outdoor seating although not used was also a nice option. Unfortunately, a few next times from us (maybe not for you). The pull out couch and seating was not comfortable and even though only 2 of us travelled, it was not convenient or comfy in the living room. 1 of us enjoyed the bedroom and with the walkway right outside the window it was somewhat distracting. The bathroom although clean was in need of updating. It is small and the tub has seen better days. (Again, if a tub is not important, then you can move on). The floor was cold the whole time and I recommend warm socks/slippers if you like warm feet before or after a day on the slopes. Thank you Mountain Mural for a nice stay in Panorama.

The property was in decent overall condition. The bed was clean and comfortable, which we appreciated. However, the bathroom felt quite dated, with a shaky toilet and a stained shower. The unit was moderately clean, but not to the standard we were expecting. The main issue was the pull-out couch. We specifically booked the property for four adults based on the listing stating there was a functional pull-out bed. Unfortunately, the couch was broken and the pull out section was completely unattached from the couch and could not be used. When we contacted the management company, they did send someone out, but we were told it was not broken. After looking up the model number ourselves and sending the manufacturer’s information confirming the issue, it was clear the pull-out mechanism was in fact not working. As a result, two of our guests were left without a bed, and no meaningful solution was provided. Overall, the stay was acceptable, but the inaccurate listing and lack of resolution regarding the pull-out couch were disappointing.