Good location

Everything was nice and new. Coffee but no cream-so heads up on that. Also the kitchen was adequate, but don't expect any spices/oils etc in the cupboards.We had a difficult time every time we had to open the key lock. We had to do it over and over, broke all our finger nails, got cold and wet-it really needs to be replaced. Other that that, the place was fine.

The host was very attentive and responsive to questions. Very nice neighborhood on the hill above Flagstaff. Easy walk to downtown. All around a great stay!

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We loved the location and privacy of the home. However, we experienced a few problems during our stay: the Internet was intermittent and even after multiple hard resets, it was often too slow for video calls. We frequently had to take work calls from coffee shops due to the lack of working Internet at the house. Also, when we checked in, the place had not been cleaned: the floor, surfaces, and stove top were dirty covered in dust and dog hairs. Even something as visible as the bath mat was covered in dirt and hair. We ended up spending an hour cleaning it ourselves. When I first contacted the host about this via text, as well as telling him the Internet wasn't working, hours went by with no response. Finally we ran into him outside the property (he lives in the attached house) and he did not bring anything up. My husband had to ask him about the internet. We did not find this very professional. After this encounter, however, he became more helpful and started answering our messages in a timely manner as I would expect from a host.