Grace Inn Hotel Dehradun

Cleanliness

Location as no market nearby

I had a mixed experience during my stay at Grace Inn Hotel, Dehradun with my family. The staff was very courteous, polite, and always ready to help, which we truly appreciated and made our stay more comfortable. However, the initial room we were allotted was not up to expectations in terms of cleanliness, and we had to request a change along with fresh bedsheets, pillow covers, and a few other adjustments, which the team promptly accommodated without any hesitation. After the room change, our stay became more comfortable, and the staff continued to be attentive and supportive throughout. The food was another highlight, it was really good, with great taste and decent variety, which we all enjoyed as a family. Overall, despite the initial issue with room cleanliness, the helpful and accommodating staff along with the good food made our family stay a better experience

Room cleanliness was not up to standard

I had a wonderful experience at this hotel. The staff were incredibly polite, helpful, and always had a smile on their faces. Check-in was smooth, the room was clean, and any requests were handled quickly and professionally. What really made the stay special was the warm and welcoming attitude of everyone—from the front desk to housekeeping and restaurant staff. It’s clear they truly care about their guests.

The room was clean and value for money .

The receptionist (Ravi ) was unwelcoming . Full of attitude, arrogance and bad language tone . The other staff was polite and good especially the guys who brintgs food .