Initially when we arrived our property had not been cleaned from the previous renters which actually turned out to be a good thing. It was 95 degrees Fahrenheit and our initial rental did not have any air conditioning, which was not mentioned in the listing. We called the host number who was very helpful and after an hour we were placed in a new unit that did have air conditioning, although it was on a Sunday and he happened to be in Salt Lake and we were in Canada . The reason for the three stars given on cleanliness and accuracy was the first room was not cleaned and there was no mention of not having an air conditioner. The second unit was clean and very accommodating and we had a great stay.