The apartment is new and clean, exactly as shown in the pics. Michelle & Paul were incredibly nice, they sent us instructions on how to find the place, and it was easy. The kitchen is fully equipped, even for a long stay. They provided water, coffee, and welcome cookie, very kind. Lovely garden. The house is equipped with every comfort and extra, from umbrellas and slippers .. to smart TVs and board games. All these little details made for a pleasant stay and made us feel right at home. Excellent location, situated between two tube stations that can take you to various parts of London. We would very happily stay there again.