Solano Hotel & Resort At Casa Ysabel

The room we booked was a bit small specially the toilet. The staff are accommodating & friendly. We were a bit amused how many staffs they have during check in. There is not much recipes on the menu, so it was okay only for breakfast.

The customer service was top tier from beginning to end. The staff was exceptional providing us with towels, clean room, guest assistance when needed. We initially booked three suites but after looking at the Palacio suite, we identified that met our needs. We’re from the states and this suite would be equivalent to what we would consider a penthouse or presidential suite. We loved the space, clean bathrooms, wraparound balcony, central cooling, & king size bed. We had 8 in our party, and the staff set up extra beds to accommodate the extra people.

Our kitchen was not available for use but the staff quickly pivoted and assisted with preparing our meals in their kitchen. This isn’t standard but since we booked the room with the kitchen and had all of the meats and produce already purchased, we came up with another viable option that worked for both of us.