The location is great, the unit was comfortable and clean

Everything was great- we were granted a late checkout which was much appreciated but when we got back to the room for a quick shower before departure, the water was turned off which was a bit inconvenient. We were also not able to wipe down counters or start the dishwasher as requested

Awesome

Positive: Location in the middle of the River Run village. Price was reasonable. Equipment and amenities were good.Negative: 1. Check In process - email with instructions was only sent on the day of arrival, the Lockbox was difficult to find in the Lockbox cabinet and the provided lockbox code was wrong. We had to contact an after hour emergency line and wait for their response.2. Bed situation: The main bed was a queen size murphy bed. Pulled-down you had to step over the metal frame and matress at the corner of the bed to get to the bathroom. Furthermore it was squeeking with every move, which made it more or less impossible to sleep with 2 persons in the bed. I decided to take the sleeper sofa and found a note inside, not to use it, but instead to use an inflatable air matress to be found in the closet. I did not do that and slept on the sofa without unfolding it. 3. Elevator: One of the two elevators was not working and the other one was having technical problems and wasn't enough around the peak times.