Tru By Hilton Lexington Hamburg

It was brand new and a beautiful facility

N/A

Very clean. Breakfast was exceptional.

Would like to see a pool there.

Very clean

it was clean

It took forever for the woman working there to check us in & I had booked and paid online so you wouldn't have thought she had that much to do but we stood there for over 15 minutes before we got the keycards. She didn't bother to tell us the room number or where it was at until I asked. The room was SO small, I felt like I was in a nicely decorated jail cell, Even the mini fridge was small. a microwave would've have been a nice touch. Coffee was available, in the hall near the check-in desk. but it was so far from the room it would've been cold before I got there with it. The AC unit kept us awake most of the night it was too hot to turn it off and it sounded like an old car running in the room it was SO loud. Breakfast was over at 9am - we finally fell asleep around 3am so we didn't get up until 9:30 - would've been nice if breakfast lasted more reasonable hours, say maybe until 10am instead of 6-9 (that's more like truck driver hours not traveler's hours). The lady working during checkout was more than a little rude. And she acted ticked-off that I left the keycards in the room when I left.