Modern location and interior facilities

The coding key which needs amendment. Leaking water from the air condition.

Overall, The Maida Vale was fantastic, and we really enjoyed our stay. The apartment was spacious, well maintained, and gave each of us plenty of room and the opportunity to have some downtime and privacy after a long day. The appliances were excellent, and having access to washer/dryer and dishwasher was particularly useful during our stay. Everything was comfortable, well-equipped, and made our time there very enjoyable. I would definitely recommend this property to families or groups looking for a spacious and well-appointed place to stay.

There were a few minor things worth mentioning, although none of them significantly impacted our stay. The location was excellent, although there is a bus stop directly outside the property, which can be a little noisy at times. We personally didn’t have any issues with the stairs, but families with younger children may need to take a little extra care when using them or transporting suitcases up and down. The mattress in the downstairs bedroom was also a little softer than we would have preferred, and a firmer mattress would have been more comfortable for us. That said, it certainly wasn’t a deal-breaker, and we quickly adapted to it after the first couple of days. Overall, these were very very minor issues.

Location, cleanliness and more than the expected.

The location was ok in terms of the outskirts of London. The apartment is on the main road so you can hear the sirens and a bus stop is right in front. It’s a 10 min walk to Westbourne park which was the station we used the most to get into London. The apt as intended is nicely done with 2 rooms when you walk in with kitchen and dining table and one full bathroom. You go downstairs for the master bedroom which has full bathroom and half bath and sofa with TV. The apt is spacious. The staff running it are from a company and responsive to the issues outlined below. It worked for our group but could be easily improved with very little effort.

There is a hidden cleaning fee. It’s not on the main booking page or in the documentation from booking,.com. It is found when you go deeper into the property and see it’s handled by RoomPilot and they collect the fee. Even Booking.Com didn’t tell us about it when we escalated. We received multiple WhatsApp from the company prior to check-in instead of using the chat in the booking.com app which is very important to do so they can track it. The company said if we didn’t pay we couldn’t check in. It was an unfortunate stress created. Upon arrival, the downstairs AC was broken and looking liked it had been dripping water for a long time as the entire wall was brown. The company arranged for it to be fixed and set a time for 11 am and the workers came in at 10:20, going in and out which required our attention. The two upstairs bedrooms were small and the downstairs sofa bed had dirty sheets which required the company to send over new bed sheets, towels and comfortable. There were no water glasses and no mugs for tea/coffee except for one . The company responded and sent over new cups and so forth but this was just all a hassle for us when you pay so much for the flat. Finally, the picture are AI generated. There is some semblance but it’s not all accurate.