Hilton Dubai Creek Hotel & Residences

Location ,staff, food

Nothing

Friendly staff clean and tidy property comfortable and safe stay

The location

Satisfactory

N/A

The property is beautiful with spacious rooms. I liked the location. The restaurant and in room dining experience was great. The concierge was also very helpful and kind. Overall good place to stay. I also really enjoyed the spa.

The cleaning service was absolutely horrendous. The spoons were not clean with smudges. There was no shower gel in the bathroom just empty containers. One day 1 room service didn’t clean my room - I ran into them at the lobby after 3pm. On day 2 I had to call reception and ask them to make sure my room is clean. On day 3 I had to call reception after 2pm again asking why my room has not been cleaned even though I asked for it to be cleaned in the morning before I left. This really made my experience bad.