Dugong Resort Phu Quoc

All inclusive, food, and drink readily available. The pool was very clean and just right temperature. Outstanding views, good AC.

Location is a bit away from major attractions. I liked that but some may not.

Affaccio sul mare, nel giardino con piante e piscina, cani e gatti, laundry service, parlano inglese

Next to water, ocean view

Mosquitoes

The place has a lot of potential..

They canceled my Booking.com reservation after checkout — very likely to stop me from leaving a review. That already says a lot. The hygiene was unacceptable. The room was dirty on arrival: dust everywhere, stained glass door, sticky terrace chairs, and bedsheets with makeup marks that had clearly not been changed. Housekeeping never cleaned the room during our 3-night stay. The restaurant closed whenever they felt like it, not at the times staff told us, and there are no nearby food options. Transport is also a problem since Grab won’t take short trips from this location. Staff seemed nice but completely untrained and poorly managed. This place has potential, but right now it’s badly run and badly maintained. Would absolutely not stay again.