Amazing location

PowerPoints in bedrooms did not work. Washing machine not working. No info about where to find bins.

We had a fantastic stay at Moonhouse! The house was clean, spacious and comfortable, with a fantastic outdoor area that we really enjoyed. The location was excellent, an easy walk to the Snow Centre and very convenient for exploring Queenstown. Andrew was a wonderful host, extremely helpful, friendly and responsive, with great communication. We absolutely loved our time here and would happily stay at Moonhouse again. Highly recommended!

I liked everything about our stay at Moonhouse. There was nothing we did not like.

The property had almost everything we needed - good kitchen and bathroom facilities, spacious living and dining area, plenty of heaters, and an incredible mountain view from all bedrooms. Andrew sent us the entry information very well in advance so we were ready to check in as soon as we landed. The place is perfectly located - central, but not in a noisy area, close to the main shopping street and 4 Square for groceries. It was not listed, but there is a hairdryer included in the facilities.

Unfortunately, the washing machine was not working while we were there - this wouldn't be an issue normally as we would've just prepared to take everything to a laundromat, but we weren't notified of this issue in advance. To his credit, Andrew did offer that we use the washing machine in the accommodation downstairs, but we're not sure if this was a genuine offer as he didn't send us the entry code for ~2 days until 1 hour before our checkout time. We had also found the barbecue outside was not cleaned since its previous use, but this was really a minor issue.

Fantastic location

A few things not working in the property (power point in bedroom, washing machine & toilet roll holder broken)