The Maverick, powered by Placemakr - River Walk

This was our first experience of a Hilton hotel managed by PlaceMaker! So impressed that we booked another Hilton PlaceMaker hotel in Austin when we traveled there next. The property was great, with a fun and funky appearance. The room was small, but enough for our needs. The staff couldn’t be more helpful. Parking at the property was very expensive and so the staff recommended somewhere around the corner, which was more cost-effective and worked out great for us. Location was pretty much walkable to just about everything we wanted to do. Our only issue was the verification process that they required. As international travelers, our esim does not allow text messages or telephone calls. The verification program automated message kept reminding us that we needed to fill in the form & to call them if we were having trouble, which of could not. We did find this to be very very stressful as we thought we might lose our accommodation. We just think the powers that be should be aware that not all travelers will have access to a phone and text messaging.

The room was very clean. And the location was perfect. It was right downtown in the middle of everything.

Toby and Dale at the front desk were absolutely attentive, polite and super helpful to me and my family staying at the penthouse suite. The maintenance gentleman absolutely made it a priority to address the issue of the ac acting up a bit but it was corrected fast. Toby and Daley outperformed themselves with accommodating my families staying there. Valet was a challenge but the GM at Maverick (Ms Bianca) made sure it was taken care of and even treated us to dinner for the inconvenience. She addressed me professionally and made our stay there that much better. Elevator worked smooth and the room was extremely clean and the rooftop patio was breathtaking at night. Highly recommend and I will be staying here again I guarantee it! Everything is very close to walk to and visit. Thanks Maverick for the memories

Room was clean but really small. It was very convenient getting to the River Walk so we didn’t really spend too much time in the room. Staff were super nice. Will stay there again if we go back to San Antonio.