Great property and the communication during our check in and stay was perfect.

Upon first sight this place was awesome. The location was great and the home was decorated nicely. It didnt take long to start noticing the faults. In the pictures on the listing the back yard looked amazing but when we got there it was a mess. The porch was filthy with dirt and leaves. The hot tub smelled moldy and had litter from the trees floating all in it. One night my daughter was visited by a family of large rats while outside. On the inside you could tell that the cleaning crew hits the high spots. There was a poop smear on the bathroom wall (sorry for lack of better terminology) and we had to kill a roach.. I know its Florida and there are bugs but I have never had to kill a roach on any vacation stay. There was coffee available but no sugar packets and the creamer was out of date and curdled. We could never get the wifi password. There was a magnet on the fridge to put the wifi info but it was blank. I requested it fom the owner and he just asked if I had read the listing, which I had but I went back and read it again and didn't see anything about wifi. The shower head is mounted high enough for a 5 year old. It is a handheld so you either have to hold the head the whole time or squat to get under it. I think the biggest surprise was finding out 2 days before we got there that its a shared home. The 3 bedroom is seperate from a 1 bedroom. We share the backyard and the laundry room wich was directly off our kitchen. I would have liked to know that beforehand.