Our apartment was not clean when we arrived. We had to call for immediate cleaning and they did complete it by about 9 pm. However, the cleaning products had such a strong fragrance that it set off my asthma. Also, the floors looked clean but were not. Our socks and slippers had a great deal of dirt residue on them. I did notice that other apartments in this same complex used the same cleaning crew, so it was due to them and not this company. They did not offer to refund me and there was no relocation unit that was similar that met our needs, so we were stuck there. I don’t think I will return.