All staff was so kind and helpfull!

Nothing

Dinneka, and all her staff, were all very helpful, considerate, and so professional. Anything we needed the staff were more than helpful to fulfill our needs. Thank you all.

There was very little we did not like, just those very thin IKEA bath and hand towels could have done with an upgrade.

Staff are all friendly and attentive. Any problems I had they addressed immediately. I am impressed by Andrew who consistently responded when I requested help at the reception. Adam also had a smile and kind word. I loved the vibe of the staff in general.

There were springs poking out of the bed and it was on an angle, so I basically slept on slope. Many things were broken in the room, which should have been properly checked (ex. blinds, electric entrance key was hanging off the door, shower was clogged full of hair). Kitchen needed work, the fuse was blown anytime the kettle & microwave were on at same time. it was never cleaned and there were no supplies at all. I had to ask for pots & utensils (this is fine) but received nothing to wash them with. Someone kept spraying perfume into the garbage rather than actually disposing it. Was told I would have sign-in info and wifi in my room, none of that appeared. I needed to ask staff for every little thing. Lastly, it really should be mandatory that these places have proper hygiene covers on mattresses and pillows. It saves them from constant replacement, and it is much more hygenic for the guests.

Price. Location.

Simple expected comforts were unavailable. Tried to for a second towel and another pillow, no help. Had to pay for them to hold my luggage. Uncomfortable bed. No one has reception to check us in upon arrival.