The house was as advertised. It looked like it was cleaned quickly with dirt in corners and hair in the bathrooms the beds are very hard. Lots of little things need fixed. But overall we enjoyed our stay and would stay again

Our family of 6 thoroughly enjoyed our stay. The townhome and the community amenities are beautiful and very well maintained. We enjoyed the pools so much that we often had a hard time deciding between going to the parks or staying by the pool. The location is perfect for enjoying the parks and all the area has to offer. We will definitely be back!!

Host was late to get welcome info such as codes and keys to us. Other than that, reasonably responsive and always offering help. The house looked great but had some small flaws; no cold water in the down stairs room (it leaked a ton when turned on), some outlets didn’t work, the lights in the kitchen/dining area made it feel like Vegas, exposed wire in the cabinets and a cracked toilet seat. Now that’s being very very picky. Overall it was a great place. Roomy, INCREDIBLE showers, close to everything and clean. With a couple touch ups it’s an easy 5 star place.

The location (Universal Parks area) is excellent, as are the property's accommodations. However, there are things that are essential to achieve a 5-star rating... Unfortunately, the master bathroom shower was clogged, turning it into a pool in seconds, and the toilet bowl was broken, making it unusable because it was sharp and could cause an accident. It was inconvenient to have to use the bathroom in the other room, especially considering the high daily rate charged. Regards, Silvia Barbosa