The location is excellent, 5 min walk to twin towers . Large studio apartment , hot water, iron, two working AC, large washing machine and fridge. Smooth check in and check out

The furniture is out dated, smell of odour, I killed few cockroaches 🪳 , needs a pest control

The property is located very close to KLCC and offers home-like amenities, making it feel just like a home away from home.

None.

The owner and staff excellent. They have provided excellent support and service before arriving there and during my stay also after check out they helped me with storing luggage while I went out for exploring and later organising taxi for airport I must say it’s 10/10 for the owner support staff and stay Excellent behaviour Thanks and all the best

All excellent

Great location

Cleanliness is a basic obligation, not a negotiable service add-on. A hotel room is expected to be clean by default, just like a restaurant is expected to serve safe food. Saying “you should have given feedback to change rooms” shifts responsibility from the hotel to the guest, which is unreasonable. Guests are paying for a clean, usable room, not for the opportunity to troubleshoot hygiene issues. The need to complain in order to receive a clean room already means the service has failed. Feedback is meant to improve service quality, not to activate minimum standards. Moreover, cleanliness is not subjective or preference-based. Dust, stains, odors, or unhygienic conditions violate industry standards regardless of whether the guest speaks up. A guest should not have to inspect, negotiate, or escalate just to receive what was promised. Price does not redefine basic standards. Charging a cheaper fee may justify fewer amenities, smaller rooms, but not false advertising. Bed are sunken in too The photos will speak for themselves I hope more people are aware of the truth