The room was overall comfortable and clean. The dishwasher didn't work which is fine and one of the remotes may need batteries or replacing. We enjoyed ourselves and as always we look forward to coming back! Thank you.

This was the perfect stay for our family! They enjoyed all the activities that were offered

Great location for a trip to Busch Gardens and Colonial Williamsburg. The kids enjoyed the game room.

Check in was absolutely awful. It was extremely loud and I was told by the concierge that to get the VRBO discount I had to pay an additional 60 on top of what I had already paid them I was told I had no choice but to go to a time share meeting as well for that discount. It was so loud and the process took so long that I just agreed to try and get on my way. Once we got to our condo it smelled very strongly of cigarette smoke. I took some time to look over the paperwork for the timeshare and research online if I was in fact beholden to go to receive my VRBO price and found that wasn’t the case. That coupled with the smell had me calling down to the front desk, they didn’t answer, they also didn’t answer my text, I sat on hold for 30 minutes waiting for them to answer and finally I just drove down to talk to them. They weren’t so busy at that point and I’m not sure why my text or call was never taken but I did get to talk to a manager who gave me my 60 back on my card, was fine with me not being able to go to the timeshare meeting that was at another location entirely from the resort, and also gave me written notice that I wouldn’t be charged for the cigarette smoke smell in the condo. While that put a sour note on the beginning of our trip my wife and kids enjoyed their time immensely while I was working, wife said the pools were cloudy but the arcade is much bigger than pictured and completely free. This is definitely a kid centered resort.