Wyndham Ion Majestic Genting Highlands

Hot pool and HRC on top floor

none

Environment. Calm & cold

The receptionist - attitude average

High location

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Its a nice building. Enough parking

The hotel surroundings had an unpleasant odor, likely due to a nearby treatment plant, which made the overall environment less enjoyable. The cleanliness of the hotel was also disappointing. There was visible black mold on the shelf around the shower room where the toiletries were placed, and the room had a persistent damp smell throughout our stay. Overall, the hotel did not meet the standards expected of a 5-star property. In terms of room facilities, maintenance, and cleanliness, it was more comparable to an average 3-star hotel. Given the price and rating, the experience was far below expectations.