Our stay was over July 4th weekend and the area was of course very busy. The checkin process was all automated and worked as expected. There were no problems with the property and our stay was very comfortable. The checkout was not as smooth as I would have hoped but that was a function of checkout day being the actual holiday and the office was closed. I would clearly do it again.

Overall cleanliness of the unit was great. The staff was pleasant and courteous. The only issue we had was that when we arrived the unit was hot at about 80 degrees. The ac would not come on and when I called the after hours service number no one answered. About 30 minutes later I receive a call and am told someone will be there soon. When they arrive they can't fix anything and tell us to open the windows and they will send someone out the next day. Nobody ever showed up and we spent the entire stay with no working ac and only one working remote for three tvs

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cute house, good location. No complaints but the house could use a little TLC.

The location is great. Just a few minutes to Sugar mountain lodge and central to everything else we wanted to do. We had an issue with the door locking that was resolved after a couple phone calls. House was well maintained with all the necessary things needed to cook meals. Dish washer did still have dishes when we arrived which I assume was forgotten by cleaners since we were supposed to start it before we checked out. We will be back!