It was amazing

Clean, bed linen and towels clean and fresh. Beds comfy and clean (double a little too soft for me). It was well equipped. Cleaning products and basics provided (tea, sugar). Location good for us, near to start of Marathon. The communication overall was good. Lady was polite at check-in. More towels and sheets (for sofa bed) provided on request.

The water didn’t run hot for washing and for cleaning dishes at any time during the 3 days. The electric shower was poor power and could definitely benefit from replacing. It was either very hot or too cold! Walls could do with a fresh coat of paint. The required £300 security deposit was a lot and isn’t clear in the listing (hidden in property details right at the bottom) at the time of booking. However feedback said it was hard to get it back but mine was returned within the 7 working days (still a long time, should be within 3-5days). Photo ID for each person had to be provided which again wasn’t clear at booking. I refused to send over WhatsApp for security and they were happy to see it at check-in, not happy that it was photographed though. I’m trusting that it is correctly deleted.

The property was good, spacious kitchen which was handy for a big group!

The sofa beds were super hard to sleep on, and the shower water kept changing temperature to very cold, as one of my friends had to have a completely cold shower.

Very good sorted last minute. Loads of space for chilling and plenty of beds. Great for the price.

Bit of a delay on return of damage deposit and struggled with communication after stay.