La Duca Suites & Apartments

Es un apartamento muy amplio y con una decoración muy cuidada y bonita. Las camas son cómodas, la cocina tiene todo lo necesario aunque no nos hizo falta porque la gastronomía de Palermo es de lo mejor de Italia y es mejor comer fuera, además los precios son muy razonables. El aire acondicionado funciona perfectamente, cosa que se agradece ya que hace mucho calor en verano! Está muy cerca de la estación de tren (10min andando) y también de una zona de restauración con muchos restaurantes buenos (a 5 min); de hecho se puede caminar tanto al centro como al puerto desde el apartamento. El personal es super amable, siempre dispuestos a ayudar! Volveremos seguro!

Nada!

Metí estuvo todo el tiempo pendiente de si necesitaba algo. El apartamento muy amplio, muy limpio, la cocina y la terraza excepcionales. El baño grande y la cama muy cómoda. El emplazamiento muy interesante y céntrico

Great location and a lovely modern apartment with a wonderful outdoor terrace

Location is fantastic, everything walkable and lovely little square right outside. Easy walk from the station. We found the room quiet and the bed was comfortable. The room was exactly like the photographs. Strong water pressure. Aircon was effective and seemed to stay on even when you are out which is helpful (all other electrics turn off). We had hot water all the time. Useful to have a lift and nice to be able to open balcony doors.

We didn't have any communication about check-in at all. I was waiting for this all day (we were travelling so couldn't chase). Eventually when we arrived at the building we called the number and were immediately let in remotely, but more proactive communication would be appreciated. Usually I would expect someone to reach out. We were in the King Room, which is not a full apartment - this is fine but it was frustrating to have such a large room, with a big fridge and a coffee machine, but only 2 mugs and 2 glasses for a 5 day stay with no where to wash these up outside of the bathroom, and no washing up liquid etc. There is no bottle opener etc, literally a few plastic spoons and 2 mugs and 2 unmatching glasses (no wine glasses). I think calling the entire listing "suites and apartments" implies there will be more facilities. It wasn't immediately clear to us how few "apartment" facilities there would be, from the booking.com link. We ended up buying a bottle opener, and proper cutlery. We had to rummage in cupboards to find extra toilet paper and tissues. Shower was good but flooded if used for more than 10 minutes. The bathroom was large so probably could accommodate a washing machine which I think other apartments had, which we would have appreciated (not a criticism because it is clear from the listing that this apartment doesn't have laundry services - but space could definitely accommodate it). There is a balcony but no chairs outside which was a shame because there are also no indoor chairs to bring outside. Being able to eat on the balcony would have been lovely. There is no house manual/ information about anything in the space. We asked about extra coffee pods, which were dropped off, but we were also told that we would have a cleaner on day 3 (it was a 5 night stay) and the cleaner never came. It felt like a hotel room, but not as well appointed and with less information.