Clean and premium

No rubbish bin liners

Location.

Nothing

The staff, the facilities unit had everything in it apart from toaster and tea towel

Nothing

Having to register with Komfy Stay and pay a security deposit was difficult. All that I wanted to do was get into the apartment and into bed but I had to register with Komfy Stay so that I could pay the security deposit. Why is this deposit not included in the payment I made to Booking.com. The Komfy Stay email went to my spam finder which being done I did not at first think of because I was tired. The host then said that the latest they would come to bring the key was 22:00 and I would have to come back the next day to check in. This is an unacceptable threat as many flights come in late and it takes such a long time to get there from the airport. It was nearly that time when I was finally able to pay the deposit and someone turned up with the key. I then had to leave the keys in the unit at 12, on request by the host, when I checked out because no one could come to collect the key at when I had to vacate the unit. I felt uncomfortable Sutherland this for security reasons.