Element by Marriott Austin Downtown

Our visit started off in a very positive way with the help of Maria at the front desk. She was delightful and seemed genuinely excited to share recommendations for our stay in Austin. She took quite some time and hand wrote a thoughtful itinerary for us and it was much appreciated. Then we met Conrad at the valet stand. His genuine enthusiasm and absolutely charming personality was so heartwarming and sweet. If we had a question, he would take out his phone and research to ensure that he was giving us the proper answers even went so far as to get us parking at a sister hotel for a late night trip to a roof top bar. The complementary breakfast we received every morning was more than just adequate. Each morning brought forth a special dish, including breakfast tacos, French toast, and fruit filled pancakes that were made to order. If we ever return to Austin, we would 100% use this property again for the friendly staff, clean and practical rooms and wonderful location.

We stayed over Memorial Day weekend and the room and amenities were nice. Wish I knew about parking situation, it was real pricey for a nearby lot or valet. Our room was roomy and clean at first glance but we noticed glitter all over the floors and well all of our stuff was covered by the time my son pointed it out. Location was great! Ideal even for getting around. Note: tons of homeless people are downtown and there’s not a lot of security. Beware if traveling with kids. We watched from valet desk, a homeless guy throw a water bottle and some random guy’s face. It was filled with urine. Breakfast was the best complimentary breakfast I’ve ever had. Staff is helpful and friendly.

breakfast

Quiet and perfect location