Cozumel Hotel & Resort

Hotel Cozumel is a great budget friendly resort but doesn’t feel budget friendly, the entire staff are amazing from the front desk to the servers to even the groundskeepers who work none stop to keep the resort looking great. Roger was a new server around the pool area and is amazing, Roger’s super friendly, very personable and is just a great guy. He went above and beyond for my wife and I and by the end of the week my wife and I felt like we went off and left one of our kids behind ( we did not leave a kid behind) but Roger just had that sense of caring and would do anything for ya. Highly recommend and if you stay at Hotel Cozumel Tell Roger (I’m guessing he’s the only Roger at the resort) But please tell him Mark and Tammy from Missouri say hello. We Do Not Dive with Dive Paradise. We dive with Island Divers Cozumel that pick us up at the dock/pier right at the resort. Dive Paradise have Slow Cattle boats (10-20 people per boat and run 5-10 mph) and island divers have smaller boats with 250-300 hp motors and a maximum of 8 divers.

Pleasantly impressed with the vibe at this hotel resort . Pool was clean and gorgeous. Arranging tours and vehicle rental right in lobby was easy and priced well. Staff are memorable and very nice . The property while dated is immaculately well kept and this means more to us than updated with crusty corners . They clean this place well. Beds are comfy and food was great! Will return to this resort for sure !

General pretty happy with my stay.

The staff is fantastic. Breakfast waiters are the best. Cornealio and Valentin were great. Remembered our drinks each day. We did not eat lunch at the resort as we waited 45 min and no one ever took our order. I understand the owners daughter was married the night before and it was busier than normal but they would have also known this and should have prepared staff. We took a taxi out every day for lunch and dinner. I was told they sold day passes also and that also increased the number of guests. Pool was nice and warm and the wash tanks by the pier were great for our five gear.