Dishes were dirty and greasy, they were no cleaned properly before the room was given to us. The tissue paper holder in the bathroom was missing. The window in the street facing bedroom does not shut properly on the right hand side, it doesn’t latch. Allows the noise in, rain in too when the shutter isn’t lowered. Even the shutter does not close all the way on the left hand side. The bathroom vent window is difficult to operate and shut once opened. The comforter blanket on the bedding has yellowed on the both ends. The reservation through WhatsApp wanted to charge a fee for new towels and bedding, which is not typical. We ended up using the laundry service machines provided on the lower level.