Great location and well maintained property. The only thing was that the room had quite strong residual cigaret smell near the kitchen fan from the previous customer even though we booked a non-smokong room.

The check in person was so rude and kept hanging up on us

We were looking for a place near the bullet trains by Shin-Osaka station so we could come from Tokyo and take a day trip to Kyoto. This hotel met our expectations. It is very close to the station, clean, with wifi, and a few nice benefits. There is a very small washing machine that was useful for us. We never used it, but there were appliances such as a portable burner with pots and pans and plates if you wanted to cook. Also, the configuration for the room turned out to be useful for our family of with 3 adults. The toilet is in a separate small room with a tiny sink above when flushed. The bathroom sink and shower is in another room. And there is a small kitchen sink in the main living area. There are also several mirrors throughout. So, 3 people could get ready at the same time without waiting for the sink, bathroom, or mirror. The TV is a bit odd - it's a projection TV that we couldn't figure out, but we didn't try very hard. For the price, we found this room to be very functional and exactly what we needed as a home base for going to/from trains.

Very nice hotel, good location, easy in and out. Only thing surprising was no front desk, online check in process, good thing was you can dial in to FaceTime someone to walk you through.