Residence Inn by Marriott Norfolk Airport

I stayed from 7/1-7/5/2026. I arrived early and was able to check-in early. The manager gave me a upgrade because the room I reserved was not available. The room was clean and house keeping brought me extra linens. The hotel was close to everything including Walmart and Target. The oceanfront is approximately 20 minutes away. Parking is 10.00 a night. Breakfast is plentiful in the morning from 6am-10am. All the staff is nice. Housekeeping comes every 3 days.

Cons first then Pros. First night, 3 towels for 4 guests 😞, no bedding on the sofabed 😫. Deprived of much needed rest even when calling 6 hrs ahead to ensure the room was prepped. Also the pool was filthy tiles had 'graffiti' scratched into the scuzz above the water. The PH was balanced according to the board showing it was tested that day. And only sliced bread for Vegan option served for breakfast. Coffee is ok. Pros- Service was great, polite and accommodating, even with suggestions thanks Alicia! Exercise equipment was well kept, room service was great, thanks Ebony! I'm waiting on a response from Manager Courtney who offered points as compensation for the inconvenience and unfulfilled assurance. Cooking in was a great option with 4 people, but slow electric burners were hard to access, low cabinet and small stovetop. Nicely stocked kitchen, we used our own pots etc. as vegans should. We would consider staying again. They really try to accommodate and are very nice. They did charge $130 without my knowledge for incidentals.

Clean and comfortable

Very nice really enjoyed the hotel and also the free breakfast was amazing