Hotel MX condesa CDMX, Trademark Collection by Wyndham

Great location and very private. Perfect for couples. Lots of things to do around. Lots of plants at the hotel which makes it look beautiful. Staff was really nice too.

The hotel is cozy and the location was excellent, you are within walking distance of many major staples of the city and plenty of good restaurants, bakeries, and cafes. Also, close to Fuente Cibeles where you’ll be able to take the city tour bus, a 20 minute walk to Chapultepec park with various museums near the park, a 10 minutes walk to zona Rosa, parque México and shopping mall. The staff is absolutely fantastic, everyone was welcoming and extremely courteous. The hotel was clean and the restaurant food is truly authentic and delicious! No need to go out to find breakfast when you’re staying here. I simply can’t say enough good things about this place, but specially their staff.

The air conditioning made a lot noise

Overall the stay could have been better. It was disappointing that the rooms had no AC, no fridge or microwave. The scent they used to clean the rooms was so extreme that my partner constantly had headaches. Being there for almost two weeks meant having lots of food and we would’ve preferred to keep some food overnight to eat later, but this was almost impossible because the humidity spoiled everything in a few hours. On the positive side, it was a blessing to get free water bottles in daily cleaning. Juan the Bellhop was the best thing about the hotel. Not only was he extremely kind and professional, he went above and beyond to help us with local sites and restaurants to visit. He is extremely knowledgeable about the local area in La Condesa, Mexico City. Even when I got sick with a stomach infection, he knew exactly where to go to get proper medication. He checked up on us daily and was always a delight to talk to. For that reason, instead of giving the hotel a 1 star, his services bring the overall experience to 3 stars.