a-un

A-un was small but cozy, hidden in a local alley. This location was so close to so many shopping areas. Me and my friends arrived 30 minutes early and was so burnt out from the long train ride and customer service were so fast with their response, they let us come in early thank goodness. We only stayed for one night but it was one of the best hotel experience we’ve ever had.

The room was spacious and clean. The bed was comfortable and the bathroom was clean. Overall it was very comfortable to stay. The amenities were limited, for instance, the website mentioned free water bottles, Yukata, cotton/cotton swab, razor, coffee, tea, and green tea, these were not provided when we got there, maybe things we could live without, but they shouldn’t have mentioned if they don’t provide them. There are no staffs present so it was a bit inconvenient when we needed something or wanted to ask something. Otherwise, everything else was great!

The location shown on Orbitz's site was not correct. One should probably use "A-Un" on the Google Map when in Kyoto. It took us a while to find the correct location. The check-in was self-service via tablet, but that was not convenient. We had to upload documents, but somehow the website did not correctly receive everything, causing some problems at the check-in. But the room itself was clean and not too small for a group of five people. There is a washing machine, and the bathroom can be used for drying clothes. The location is close to a bus stop and to a metro station (red line) and within 15 mins walk to a train station (Keihan line). Without the initial hiccups of finding the place and checking in, I would have rated the place higher.

Mmmm